Accepted payment methods
- Cash (AED) — accepted at all staging areas. Bring small notes if possible.
- Card (Visa, Mastercard) — accepted at staging areas with a portable terminal; some staging areas may not have a terminal day-of, in which case we ask for cash or post-event bank transfer.
- Bank transfer (UAE bank, AED) — used for group/corporate bookings, deposits, and post-event invoicing.
- Foreign currencies — not accepted at the staging area; please convert at the hotel exchange or a local bureau before pickup.
- Cryptocurrency — not accepted.
- Travel-agent vouchers — accepted only if pre-arranged on WhatsApp before the booking date.
What you do NOT pay extra for
- Card surcharge — same price whether you pay cash or card
- Fuel surcharge — bundled into the rate
- 'Desert entry fee' — not real, not charged
- VAT — included in the displayed price for individual bookings; itemised separately on corporate invoices
When a deposit applies
Standard 30-min and 1-hour buggy/quad bookings: no deposit, pay on arrival. Premium bookings (Can-Am, hot air balloon, private safari, full-day combos, group bookings 12+): 20-30% confirmation deposit on WhatsApp before the date. The booking confirmation always tells you up-front whether your booking needs a deposit. We don't surprise guests at the staging area.
Receipts
Every payment generates a WhatsApp receipt — the message in your booking thread that confirms 'Paid AED [amount] on [date]' is your receipt. For corporate bookings we issue a formal invoice with VAT to the company email; the tax invoice arrives within 3-5 business days post-event. Cash payments at the staging area also receive a paper receipt on request.
Bank transfer details (provided on request)
- Provided in the booking confirmation when bank transfer is the agreed method
- UAE-domiciled corporate account in AED
- Reference: include your booking name + date in the transfer reference
- International transfers possible but slower — local UAE transfer is fastest
- Confirmation: WhatsApp the bank receipt to us so we can match the payment
Payment FAQ
Will the card terminal definitely work on the day?
Can I split payment between two cards or two people?
Do you accept Apple Pay / Google Pay?
Is tipping expected?
Do you keep my card details on file?
Questions before booking?
Reach us on WhatsApp, by phone, or walk in to our Barsha Heights office.