Press contact + response time
Press inquiries are handled by the operations lead. Email [email protected] with the subject 'Press inquiry — [publication name]'. Standard response time: within 1 business day during operating hours (06:00-23:00 Dubai). Urgent same-day requests: WhatsApp +971 52 440 9525. We respond to genuine editorial inquiries (newspapers, magazines, travel publications, tourism research, content creators with a published audience). Marketing solicitations and SEO outreach are not press inquiries and don't get the same response priority.
What we provide for press
- Brand logo (SVG and high-res PNG) — request via email
- Vehicle photos (buggy / quad / safari Land Cruiser) — request with editorial context
- Founder / operator photo — case-by-case with prior permission
- Verified facts pack (NAP, service area, founding info pending verification, fleet description)
- Quotes from the operations team on Dubai desert tourism trends — case-by-case
- On-site media visit (filming or photography on the staging area) — coordinator engaged with 7-day notice
- Interview availability for the operations lead — by appointment
What we don't provide
- Free desert tour for editorial coverage as a quid-pro-quo (we don't trade rides for press)
- Photo / video assets without context — we ask what the publication is and what's the angle
- Customer contact details for review-source verification (privacy)
- Specific revenue, customer count or growth-percentage claims (we don't publish these)
- Endorsements of competitors or other Dubai operators
- Insurance certificate scans until the document is signed off internally
Responsible-press policy
We respond to press in the same plain language we use on this site. We do not provide quotes for clickbait articles, fake-review-style 'best Dubai tours' lists that don't fact-check, or content that misrepresents the nature of our operation (e.g. articles that claim we own a partner-camp we coordinate with). If a published piece contains inaccurate facts about Al Jazeera Tours, email [email protected] with the URL and we'll request a correction.
Press FAQ
Can we shoot a video on your staging area?
Do you offer press / influencer comp rides?
Can you provide a customer for an interview?
What's your stance on competitor coverage?
Related
Questions before booking?
Reach us on WhatsApp, by phone, or walk in to our Barsha Heights office.